POLICIES & TERMS OF SERVICE

Please take a moment to review our Policies below.

  • Full payment is due at the time of booking.

    You can cancel your reservation up to 7 days before your activity and receive a full refund. We enforce a strict no-refund policy for cancellations made less than 7 days in advance. THIS INCLUDES RESERVATIONS MADE WITHIN 7 DAYS BEFORE THE ACTIVITY.

    You can make changes or reschedule your reservation up to 3 days before your activity. If you choose to reschedule your experience more than 2 times, a $20 fee will be applied on the third rescheduling.

    No-shows will be charged the full price.

    No refunds for non-disclosures of health concerns, or sea sickness

    We are a small business and every seat counts. Thank you for your cooperation.

    What if we cancel?

    Our tour is weather dependent, we reserve the right to cancel for any reason including, but not limited to weather, ocean conditions, or concerns regarding the safety of you, our valued guest and our crew.

    We’ll do our best to reschedule your trip based on availability or you’ll be issued a refund in full. We will contact you via the phone number and/or email address provided in the reservation. We are not responsible if we are unable to reach you with important updates.

  • At Blue Odyssey Tours, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from customers.

    Purpose Specification: Prior to or upon gathering personal information, we will clearly define the intended purposes for which the information is being collected.

    Data Use and Consent: We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent, except as required by law or as necessary to fulfill our contractual obligations to you.

    Data Retention: We will retain personal information only for the duration necessary to fulfill the intended purposes.

    Fair Collection: Personal information will be gathered through lawful and fair means, and, when applicable, with the awareness or consent of the individual concerned.

    Data Accuracy: Personal information must be pertinent to its intended use and, as required for such use, should be precise, complete and current.

    Security Safeguards: We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss or theft, disclosure, copying, alteration or modification.

    Transparency: We will provide our customers with readily accessible information regarding our policies and practices concerning the handling of personal information

    Privacy Commitment: Upholding these principles, we pledge to conduct our business in a manner that safeguards the confidentiality and security of personal information.

  • Welcome to Blue Odyssey Tours website. These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Blue Odyssey Tours website if you do not accept all of the terms and conditions stated on this page. The materials contained in this website are protected by applicable copyright and trademark law.

    Cookies. We employ the use of cookies. By using the Snorkel Tours Company website, you consent to the use of cookies in accordance with Blue Odyssey Tours privacy policy.

    License. Permission is granted to a limited, non-exclusive, non-transferable license to access and use the content and materials available on the website (the "Materials") for personal, non-commercial transitory viewing only purposes. This is the grant of a license, not a transfer of title, and under this license you must not: Reproduce, republish, duplicate or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial) or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Blue Odyssey Tours at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

    Disclaimer. The website and the Materials are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied. Licensor disclaims all warranties, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property or other violation of rights. Further, Blue Odyssey Tours does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

    Limitations. Under no circumstances shall Blue Odyssey Tours or its suppliers be liable for any damages, including but not limited to, loss of data, loss of profit, or business interruption arising from the use or inability to use the materials on the Blue Odyssey Tours website, whether such liability is based on warranty, contract, tort, or any other legal theory, even if Blue Odyssey Tours or its authorized representative has been advised of the possibility of such damages. In jurisdictions where limitations on implied warranties or liability for consequential or incidental damages are not permitted, these limitations may not apply to you.

    Revisions and Errata. Despite our best efforts, there may be occasions when information on our website contains typographical errors, inaccuracies, or omissions. We do not warrant the accuracy, completeness, or reliability of any content on our website. Blue Odyssey Tours may make changes to the materials contained on its web site at any time without notice. Blue Odyssey Tours does not, however, make any commitment to update the materials.

    Link. Blue Odyssey Tours has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Blue Odyssey Tours of the site. Use of any such linked web site is at the user’s own risk.

    Site Terms of Use Modifications. Blue Odyssey Tours may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

    Governing Law. Any claim relating to Blue Odyssey Tours website shall be governed by the laws of Puerto Rico without regard to its conflict of law provisions.